WORLD WIDE SHIPPING . FREE SHIPPING FOR U.S. DOMESTIC ORDERS (excl. HI & AK)

ELLA YOO JEWELRY Privacy Policy

Information Collection

ELLA YOO JEWELRY collects the following information:

  • Contact information provided directly (such as name, address, phone number, email)
  • Account information (including wish list, past orders, gift card balances, saved payments)
  • Shopping details (items purchased, browsing history, payment and billing/shipping addresses)
  • Demographic data (age, birthdate, ZIP code)
  • Automatically collected data (IP address, browser type/version, operating system, browsing behavior)

Methods of Information Collection

We collect information through:

  • Purchases, account creation, event registrations, email inquiries, surveys
  • Analytics platforms, advertising networks, social media platforms, cookies, and web beacons

Purposes of Information Use

ELLA YOO JEWELRY uses collected information for:

  • Customer service responses and inquiries
  • Order updates
  • Website personalization and enhancement
  • Product and service improvement
  • Transaction processing and identity verification
  • Fraud prevention and security
  • Personalized offers, promotions, and advertisements
  • Marketing emails and surveys
  • Event invitations

Methods of Information Sharing

We share information with:

  • Service providers (shipment, payment services, customer support, advertising)
  • Selected partners for collaborative purposes

Information Protection

We implement security measures to safeguard your information, including secure servers and encrypted payment data. However, we cannot guarantee complete security during information transmission or storage.

Choices for Sharing and Communication

You can manage preferences for:
  • Online advertising
  • Social media privacy settings
  • Email marketing opt-outs
  • Direct mail preferences
  • Account information updates

Data Transfers

Our operations, including some third-party services, involve data transfers outside the European Economic Area (EEA), with safeguards in place to protect your data.