Privacy Policy
Effective Date: 05/24/2025
Last Updated: 05/24/2025
Thank you for visiting Ella Yoo Jewelry ("Company", "we", "us", or "our"). Your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.ellayoojewelry.com ("Website").
Privacy Summary
Information We Collect
- Contact information (name, email, phone, address)
- Account details (wish list, order history, saved payments)
- Shopping behavior (purchases, browsing, addresses)
- Demographics (age, ZIP code)
- Technical data (IP, browser, OS, behavior)
How We Collect
- Account creation, orders, events, surveys
- Cookies, analytics, advertising platforms
Why We Use Your Info
- Customer support and order updates
- Marketing offers and promotions
- Personalized experience
- Fraud prevention and legal compliance
How We Share
- Shipping, payment, and support providers
- Advertising partners (e.g. Meta, Google)
We implement strong security and give you control over your preferences through opt-outs and account settings.
1. Information We Collect
We collect personal information in the following ways:
Personal Information You Provide
Includes your name, email, shipping/billing address, payment details, phone number, and any message or form submission. If you create an account or make a purchase, this data is stored for order fulfillment and customer service.
Payment Information
All payment transactions are processed via secure third-party providers (Shopify Payments, PayPal, Affirm, Shop Pay). We do not store your payment information.
Automated Data Collection
We automatically collect limited data such as your IP address, device information, browser type, pages viewed, and time spent to ensure site functionality and improve user experience. This is done via cookies and analytics tools like Google Analytics and Meta Pixel.
Social Media Logins
If you log in via Facebook, Google, or similar platforms, we collect public profile information (name, email, etc.) strictly for login purposes.
2. How We Use Your Information
- Fulfill and manage orders, returns, and inquiries
- Provide customer support
- Personalize your shopping experience
- Send promotional emails (with opt-out option)
- Improve site functionality and performance
- Comply with legal requirements
- Prevent fraud and enhance security
3. Sharing Your Information
We do not sell your personal data.
Your information is only shared with:
- Service providers (payment, shipping, analytics, marketing)
- Legal or regulatory authorities if required
- Platforms like Shopify, PayPal, Meta for business operations
All third-party providers are required to keep your data secure and use it only as agreed.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to recognize your device and enhance your experience. You may disable cookies via browser settings, but this may affect site functionality.
5. Email Marketing
You may subscribe to our newsletter. You can opt out anytime by clicking “unsubscribe” in any email or by contacting info@ellayoojewelry.com.
6. Your Rights
If you are located in the EEA, UK, or California, you have rights to:
- Access your personal data
- Correct or delete your information
- Withdraw consent for marketing
- Request data portability or restriction
California residents may opt out of data “sharing” (as defined by CCPA) using our CCPA Opt-Out Form.
To exercise your rights, visit your account page or email info@ellayoojewelry.com.
7. Children's Privacy
We do not knowingly collect data from or market to children under 13. If we become aware of such data, we delete it immediately.
8. Security
We use industry-standard safeguards. However, no method of online transmission is 100% secure. Access to data is limited to authorized employees and partners.
9. Changes to This Policy
We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted here. We encourage periodic review of this page.
10. Contact Us
For questions or concerns, contact us at:
Ella Yoo Jewelry
718 S. Hill St.
Los Angeles, CA 90014
Email: info@ellayoojewelry.com
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